We are sorry to see you go! Before your account is officially closed and your access is removed, we want to ensure you have a copy of all your important information.
Because our services span multiple platforms, the process for downloading your information depends on which of our products you currently use. If your school or organization uses more than one of our platforms, you will need to export your data separately from each individual product.
Select Your Product to View Export Instructions
Enroll
If you use Enroll, you can easily download your records by following the instructions in this article.
Enrollment
For our Enrollment users, your historical data and reports can be exported by following this article.
SchoolMint Hero
If you need to save your data from SchoolMint Hero, please follow the steps in our dedicated help center.
SchoolRunner
To back up your data from SchoolRunner, please ensure you download your data prior to your contract end date.
Connect
To back up your communications and data from Connect, please ensure you download your data prior to your contract end date.
Read the guide: How do I get data out of Connect?
⚠️ Important Reminders
Timing is critical: Please ensure you export all necessary data before your official cancellation date. Once your account is closed, you will no longer be able to log in to access these export features.
Check all your products: Double-check with your team to ensure you have pulled data from every platform your organization uses.
If you run into any issues while exporting your files or if you are unsure which products your organization is currently subscribed to, please reach out to our Support Team, and we will be happy to assist you!
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