Schoolrunner has three ways that users can be notified of important events: web notifications, push notifications on a mobile device with the Schoolrunner app, and email notifications.

See below for a table of which notifications are possible for which events. Note that there may be up to a five-minute delay between an event in Schoolrunner and the corresponding notification.

Web Notifications

Web notifications show up in two places in the Schoolrunner website, and clicking on either will bring you to the page relevant to that notification. Web notifications show up as a temporary slideout in the bottom right of your screen, and in your notifications tray in the upper right of your screen.

Slideout notifications stick around for five seconds after the notification is created. These are helpful if you're working in Schoolrunner at the time. Even if you miss the slideout notification though, your notification tray will light up until you mark all your notifications as read.

Your notification tray is in the upper right of your screen, next to your user icon. Whenever a web notification is sent to you, a green indicator will inform you there's something new. The number here indicates how many messages are waiting for you. Click "Mark as read" to get rid of the indicator light. If you want to revisit any of your notifications, open the tray again and click "View all" to see a comprehensive list of the notifications you've received.

Push Notifications

Both school staff users and parent/guardian users can receive push notifications if they have the Schoolrunner mobile app installed. Push notifications are sent for changes to groups that you're subscribed to, and also when you receive a message. When you tap the notification, you'll be brought to the relevant screen within the Schoolrunner app. You can find your list of your group notifications from the main menu of the app, if you want to manage which group changes you're notified about.

Email Notifications

Schoolrunner can send you email notifications when students are added to or removed from dynamic groups that you're subscribed to. Emails are sent at a maximum frequency of every five minutes, but won't be sent at all if no changes have occurred. Each email will detail changes since the last email you received. These emails go to the address tied to your Schoolrunner user and come from notifications@schoolrunner.org. You can manage your email notifications directly on the Groups page, by following the unsubscribe link in the email, or on your user settings screen.